Hérað - Berjaya Iceland Hotels - Egilsstaðir

Carlos A.

This hotel is in a great location and seems like the perfect place to rest after a long drive on Iceland’s icy roads. The staff was incredibly friendly and helpful, making us feel welcome from the moment we arrived.

There was plenty of parking available, with both front and back access to the hotel, which was very convenient. Despite only a few guests staying that night, the breakfast was fresh, varied, and constantly replenished.
A special touch we loved was the beautiful wooden reindeer at the hotel entrance adding to the cozy atmosphere. Highly recommended!

Steven L.

Very nice experience at this hotel. The town is so cute and the views are stunning. I saw the northern lights here for the first time out the window of my hotel room and drove 5 minutes outside the city to really get the full experience. The rooms are spotless and the restaurant and bar downstairs were great!

Jerome P.

Convenient hotel, rooms are OK but a bit run down, and a bad smell of sewage made us change of room (receptionist were very helpful with this) however the second room was quite smelly as well…
Diner was a joke, with a waiter (Antony) not very welcoming, as we asked to eat from the bar menu (reception informed us earlier that is was no problem) we had to insist to get this menu from him.
He and the chef finally agreed to serve us this menu, but as a kind of “revenge” decided to serve us last in the restaurant (3 tables arrive long after us but got served far before us)
Breakfast was OK.
Could have been a OK experience but the diner and the smell really affected the quality of the stay.

T C.

This is the best hotel we stay throughout our round trip in Iceland. It deserves a 5 stars hotel instead. Room was very comfortable and clean. Great view. It’s a convenient spot. We didn’t opt for breakfast.

Marty M.

Unser Aufenthalt im Hérað - Berjaya Iceland Hotels war einfach perfekt! Schon beim Check-in wurden wir vom freundlichen Mitarbeiter an der Rezeption herzlich empfangen. Wir haben ein kostenloses Upgrade erhalten, da ich Geburtstag hatte – eine wundervolle Überraschung, die unseren Aufenthalt noch schöner gemacht hat.

Ein toller Service ist auch die Benachrichtigung direkt aufs Zimmer, wenn Polarlichter zu sehen sind – ein wirklich einmaliges Erlebnis!

Wir haben uns rundum wohlgefühlt und können das Hotel uneingeschränkt empfehlen. Vielen Dank für diesen unvergesslichen Aufenthalt! 5 Sterne! 🌟

Thorsten R.

Zentral in Egilsstaðir gelegen an der Ringstraße 1. Gute saubere Zimmer, leckeres Frühstück und freundliche Mitarbeiter. Dazu Polarlichter vor dem Fenster. Gerne wieder!

Bruno V. D. B.

While there are not many options in Egylsstadir, this hotel's location is very convenient.
Rooms are ok. A bit small though. And the water carries the smell of sulfur ... remember this is a volcanic island!
The food in the restaurant was good.
Breakfast was satisfactory.
Service very good.

Ero M.

My girlfriend and I were supposed to stay at Hérað - Berjaya Iceland Hotels, but due to no fault of our own, our trip to Iceland was derailed. After multiple flight delays, our airline canceled our flight entirely, and the soonest they could rebook us was almost two days later. Given this, we immediately called the hotel and our bank the following day to explain the situation, but the hotel refused to cancel or refund our booking.

The lack of understanding from the hotel’s management was truly disappointing. We didn’t want to miss our stay—our hands were tied because there was no way to get to Iceland on time. It felt as though the hotel didn’t care about the circumstances, despite it being completely out of our control. We weren't trying to cancel for no reason; we simply had no means of getting there.

When I called back, I was told they would cancel without a fee, but when I inquired about a refund, they abruptly hung up on me. To add to the confusion, there was talk of canceling "without a fee," which implies there’s usually a fee for canceling a room, even when it’s days in advance. This lack of transparency and professionalism was shocking.

What’s worse is that another hotel we had booked for the night before was completely understanding of the situation and refunded us without hesitation. It just goes to show how poorly this hotel managed the situation when other hotels handled it with care and consideration.

This experience has left a very sour taste, and I would not recommend this hotel based on their lack of empathy, poor customer service, and unwillingness to accommodate guests in difficult, unexpected circumstances. I hope if they see this, they could be better human beings and do the right thing.