Hótel Ísafjörður Horn - Ísafjörður

Þórunn K.

Herbergið var ekki vel þrifið, ryk og hár. Lítið og þröngt herbergi, rúmin ekki fest saman. Mjög léleg loftræsting, heitt og mollulegt því úti var sólskin, ónæði frá bílaumferð. Morgunmatur mjög metnaðarlaus og fábreyttur.

Hildur E.

Þriðja árið í röð kom ég sem gestur og tók þátt í "Bara ég og stelpurnar" sem er gönguskíðanámskeið fyrir stelpukonur. Eins og alltaf var allt til fyrirmyndar. Hótel Horn er frábært fyrir hópa, fallega hannað, snyrtileg herbergi og "partý" sófi á ganginum. Maturinn var síðan á Hótel ísafirði. Maturinn var frábær, kennslan á dalnum til fyrirmyndar og bara allt sem við kom veru minni á Ísafirði var fullkomið!

陳聖璋

地點本身就比較偏遠，住這間要先去走路大約200公尺的主飯店checkin，房間有附早餐我覺得超棒，剛好住到超大雙人房超級大超讚，電梯對有些人來說可能會覺得有些恐怖，房間有微波爐，熱水壺

Vivian C.

My cell phone does not work outside the USA. This hotel was booked by a travel agent and arrived in the evening on a rainy day. I finally noticed the last line of the confirmation that I had to check in at the other hotel 1 ½ blocks away or 3 blocks r/t. Went and got the code to enter the building and the key to the room only to discover no towels, so I had to walk the same 3 blocks r/t in the rain again as the room had NO PHONE only to be handed a package of towels to carry back with me - I would hate to think what I would have been handed if the room needed to be cleaned. There was no personnel sitting in the small lobby of the step-child nor was there a phone there to call the front desk of the other hotel or in case of an emergency. Totally unacceptable. And this step-child had the weirdest nosiest elevator – an open plate that you stood on with a handrail at waist level. Ate breakfast at the real hotel which was good and that hotel seemed nice, but I would not stay at this step-child again.

Fabian

Das Hotel ist scheinbar das älteste hier im Ort die Möbel sind abgewohnt und defekt und auf dem Polster des Hocker findet man sämtliche Flüssigkeiten der vorherigen Bewohner. Im Zimmer stinkt es. Eine absolute Zumutung. Zusätzlich muss man in einem modernen Hotel 200m weiter einchecken und dort bekommt man dann auch das Frühstück. Dieses Hotel sollte direkt geschlossen werden.
Mehr habe ich dazu nicht zusagen

Kostostralia

This is a hotel that was once a Hotel (1980)|Agree with previous correspondent. Trouble is the Nordic Visitor booked us in to the Hotel Horn ( gored blimey !… get the joke ?) |without telling us about the fact it is really an old hotel with no services. That is no front desk . First thing I noticed is that they need to clean the windows. The room spacious, beds comfortable and bathroom is ok . No restaurant in the Hotel Horn but there is one at its big sister called the Hotel Isafjordur Torg. So folks be sure to stay at the Torg and not the Horn or you may be on the horns of a dilemma when you arrive. You get 10% discount on food at Torg because you were so good and brave to stay at the Horn !!!

Dirk G.

Der Service im Hotel macht alles um jeden Charm zunichte zu machen. Die Rezeption ist nicht im Hotel und wenn man ihn gefunden unfreundlich. Hier wird alles gemacht um sich als Hotel zu optimieren und vergisst dass es noch Kunden gibt. Das Frühstück ist ok.

Ano N.

Only old 5star comments so here is an update, 1 ⭐️ is too much, total ripoff just
run away!!!

Wow wow this is really bad… so I will take the time to detail so you do not make the same mistake. .If you ever need proof that a monopoly is not good, this is a perfect example. Only hotels owner in town with 4-5 properties including the Torg etc, only other options are guesthouses which always come with shared bathroom , owner has one of these too apparently.

As you can read in other reviews the checkin is a pain, must find and go to a different hotel with a less than welcoming woman at reception on top of that after a long drive to the middle of nowhere.

Once you finally arrive at Horn, be ready to face the scary elevator (an industrial /cargo version) with no security especially for kids (see other reviews, we actually wondered how this can pass the tourism ministry safety check)

Actually the Torn is more looking like an old dated hostel converted in a 1-2 stars hotel, as a result the value for money is terrible.
150$ a night for this is a total ripoff. We raised our issue with front desk in the other hotel where to go for breakfast to talk to someone. The answer was, it is far here so everything is expensive, that is a lie confirmed by our Icelandic local friends. Yes this is far so to start real estate is quite cheap. This is just pure greed and a total disrespect for tourists.

Once in a very basic room (small tv, 3 local channels, kettle on the floor as there is no plug next to the old scratched wood table where it belongs). Then visit the bathroom, again very basic (shower with curtain, toilet and the “minusculest” hotel sink ever seen ie plane lavatory size, cannot even fill the kettle).

But the worse is yet to come with a strong persistent smell, a mix of urine and humidity, hard to dissipate as we could only open the tiny upper part of the window in bedroom. Did not make us feel the room was clean, we disinfected all we could with sanitising wipes. But odour stayed and prevented a good night rest on very very soft and old mattresses. We raised our concern with housekeeping and the answer was “yes we have this problem in all rooms” no wonder if you use the same pipe for used water from sink (nice smell coming up while brushing teeth..)

After 3 weeks we are perfectly aware the Iceland hotel offering is very far away from current international standards and we are happy to adapt but this hotel is really below par and actually the worst of the 8 hotels we booked over our 3 weeks tour. It is also the most expensive (including all other and much nicer hotel we found).

Shame on you “Mr or Mrs owner” milking the tourist is never a good idea especially in a tiny country where most of your gdp comes from tourism
A 3.8 rating is still way too much. I did put a 5 so I’m sure my review is red by prospective guests. Cannot wait some nice local or international hotel brands offer some competition and put you out of business.

What else?
Asked for a refund of 1 night out of the 2 paid for 300$, you guess the answer.
Barmaid makes poor cocktails
Breakfast (always included in Icelandic hotels) was very average and the only hotel where we had to pay for an espresso, all others had nice big professional machines offering anything you like).

Unless you really need to go to this remote city I would suggest any other destination in the beautiful west fjords as this city is not worthy all the time and extra miles driven to go and come back